What we collect
- Orders: your name, email, phone (optional), shipping address, and any radio details or notes you provide.
- Messages: what you send through the contact form, email or WhatsApp.
- Waitlist and newsletter: your email address and what you asked to hear about.
- AI assistant: the questions you type are sent to our AI provider to generate an answer. Please don't share personal or payment details in the chat.
We do not collect or store card details. Payments are made directly to us using the method on your invoice.
How we use it
Only to fulfil your order, answer your questions, send the updates you asked for, and keep records required by law. We never sell your information.
Service providers
We use trusted providers to run this site: website hosting, a database, email delivery, image hosting and an AI assistant provider. They process data only to provide their service to us.
Cookies
We do not use advertising or tracking cookies. Your cart is stored in your own browser. Staff sign-in uses a necessary security cookie.
Your choices
You can ask us to access, correct or delete your information at any time by emailing support@example.com, including to unsubscribe from our newsletter.